Office & People Specialist

As an Office & People Specialist at EarnIn, you will play a pivotal role in shaping and nurturing our company culture while ensuring that our people practices align with our mission and values, serving as the local point of contact for the People Partner team in our Bangkok, Thailand location. This is a hybrid role based in our Bangkok office, with 2 days on-site per week. In this role, you will act as a trusted local advisor, exercising independent judgment on employee relations matters and escalating complex or high-risk issues appropriately.

Responsibilities

Provide Day 1 local onboarding for Thailand employees; Provide answers to employees on EarnIn programs and procedures for Thailand employees; Provide support to local TA efforts; Amplify local culture and EarnIn culture and values; Provide a local confidential voice for employees in Thailand; First point of contact for employee relations issues, including initial triage, sensitive conversations, termination delivery, promotion communications, and exit interviews; Actively support and drive the performance management lifecycle locally; Ensure all employees have needed tools and training to ramp up effectively; Coordinate with L&D efforts and training needs; Coordinate with internal teams and external vendors on employee immigration processes; Support documentation, tracking, and communication related to immigration processes; Serve as a local liaison for employees navigating immigration-related questions; Coordinate Visitor Visa Process for company-wide activities; Manage office site and coordinate with vendors for provisioning, maintenance, and procurement; Track site expenses and procurement with vendors; Coordinate globally with EAs, site leads, FP&A, and the administrative team for budgeting; Raise monthly expenses for lunch, supplies, and equipment; Onboard new employees and set up welcome activities; Serve as POC for existing employees in BKK; Coordinate employee records changes with US team; Plan and facilitate monthly employee events; Track headcounts, coordinate bookings, and manage the budget; Work closely with the Thailand site lead for smooth operations

Requirements

At least 3+ years of experience in an HR Manager, People Partner, People Operations, or similar role in a fast-paced, high-growth technology environment; Bachelor's degree or equivalent in Human Resources, Business Administration, or a related field; Strong problem-solving, reporting, and analytical skills; High proficiency in Google Applications (Google Sheets, Docs, Slides, Gmail); Proficiency in at least one HRIS system; Working knowledge of Thailand labor and immigration laws and regulations; Familiarity with immigration or mobility coordination/logistics; Excellent written and verbal communication skills in English; High EQ and interpersonal skills; Ability to handle sensitive information with confidentiality, sound judgment, and integrity; Proactive, resourceful, and able to operate independently with guidance; Demonstrated alignment with EarnIn's values of customer first, collaboration, and creating impact; Results-oriented with strong organizational and time-management skills

Nice to have

HR certification (e.g., PHR, SHRM-CP); Experience in Workday