Onboarding Analyst

As an Onboarding Analyst, you will be responsible for reviewing account openings, conducting due diligence checks, and providing advice to various business functions for our MAS-regulated entity. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for onboarding process improvement to mitigate compliance risks. BitGo Singapore is a Major Payment Institution regulated by the Monetary Authority of Singapore. The role will be based in our Bangalore office, supporting our APAC onboarding requirements for BitGo Singapore, and reporting to the Singapore Onboarding Manager.

Responsibilities

Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines; Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required; Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process; Review and clear ongoing name screening hits; Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration; Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements; Handle ad-hoc tasks assigned by the supervisor

Requirements

Minimum of 3-10 years of experience in a relevant compliance, onboarding, due diligence role, preferably within fintech or crypto domain; Bachelor's degree in any discipline; Relevant compliance professional certifications, especially specialist certificates in crypto and digital assets preferred; Good understanding of the Monetary Authority of Singapore (MAS) PSN02 Guidelines, Notice and related laws, directives, regulations and compliance standards will be an advantage; Strong analytical, communication and documentation skills

Nice to have

Relevant compliance professional certifications; Specialist certificates in crypto and digital assets; Good understanding of MAS PSN02 Guidelines

Benefits

Competitive salary; IT equipment support for work; Meal and commute allowance; Medical Insurance; Well-being allowance (comprised of medical, wellness and fitness aspects); Snacks on-the-house in the Bangalore office; Great/Talented workforce to learn and grow with