Oncology Nurse Navigator

The ONN serves as a dedicated clinical partner for members navigating a cancer diagnosis, providing personalized education, care coordination, and ongoing support throughout the treatment and survivorship journey.

Responsibilities

Manage a full, active caseload of members with cancer diagnoses, providing individualized navigation, education, and clinical support from diagnosis through survivorship; Conduct comprehensive oncology intake assessments to establish member needs, goals, and care priorities; Educate members and families on diagnosis, treatment options, clinical pathways, and available resources using evidence-based, NCCN-aligned and ONCC-aligned guidance; Coordinate multidisciplinary care by facilitating communication between members, treating providers, and the broader LCC team; Identify and address barriers to care including psychosocial, financial, and logistical needs; connect members with appropriate support resources; Complete accurate, timely documentation of all member interactions and clinical activities within Lantern's care management platform; Complete all outreach, follow-ups, and care coordination tasks within defined timeframes; Participate in call auditing processes and consistently apply feedback to maintain and improve quality of care delivery; Collaborate closely with the Lead ONN, LCSWs, Medical Records Specialists, Care Advocates, and cross-functional partners; Contribute to team meetings, case reviews, and quality improvement initiatives; Adhere to Lantern workflows, clinical protocols, and documentation standards at all times

Requirements

Bachelor's degree in Nursing (BSN); Active RN license in a compact state with unencumbered ability to be licensed in all 50 states; Minimum 3 years of oncology nursing experience; Active ONCC certification in Oncology Nursing (OCN), Certified Pediatric Hematology Oncology Nurse (CPHON), or Certified Breast Care Nurse (CBCN) with unencumbered ability to maintain certification throughout employment; Proficiency in Microsoft Outlook and Microsoft Office Suite; Familiarity with NCCN guidelines and ClinicalTrials.gov; Ability to work independently in a hybrid environment; must be Dallas or New York area based.

Nice to have

Demonstrate strong clinical judgment and deep knowledge of oncology diagnosis, treatment, and survivorship care; Communicate with empathy, cultural competence, and clinical precision in all member-facing interactions; Be detail-oriented and disciplined in documentation, follow-through, and quality standards; Maintain a full, balanced caseload while meeting all productivity and quality expectations; Thrive in a fast-paced, technology-enabled environment and adapt readily to frequent process changes; Work effectively as part of a highly collaborative, multidisciplinary team; Approach complex or ambiguous clinical situations with sound independent judgment; Demonstrate a genuine commitment to equitable, member-centered care across a diverse oncology population

Benefits

Medical Insurance; Dental Insurance; Vision Insurance; Short & Long Term Disability; Life Insurance; 401k with company match; Paid Time Off; Paid Parental Leave; Bonus