OneEPR Business Change Analyst

The OneEPR Program exists to implement a single integrated electronic patient record (EPR) designed to improve patient outcomes and the experience of delivering care for our colleagues. The Business Change Analyst will be responsible and lead the delivery and provision of change activities and work plans for projects within the OneEPR programme. To support the Programme Manager in delivering successful transition of business change, programme benefits and outcomes into operational areas.

Responsibilities

Lead the delivery and provision of change activities and work plans for projects within the OneEPR programme; Support the Programme Manager in delivering successful transition of business change, programme benefits and outcomes into operational areas; Analyse data collected to compile necessary reports and measure benefits affected by change; Stakeholder mapping and assess change readiness; Deliver reports/updates at project meeting to provide governance and assurance to programme and project boards; Empowering users to drive system optimisation and own the change through a culture of positive change; Support and coach service leads and operational managers; Communications & Engagement plan for each project; Maintain benefits realisation plan and log; Integrate change management activities into project plan; Manage business change – improve existing processes and meet strategic objectives; Identify and manage anticipated resistance; Support stakeholders when clinical priorities conflict with project delivery; Current state process mapping review and sign off; Future state mapping and sign off; Support with development of benefit management toolkit; Setting up communications resources – workshops, presentations, visiting work places; Benefits identification and realisation within project; Deliver Change Management awareness materials (videos, slide-decks, live presentations); Deputise for the Programme Manager where required

Requirements

Degree level qualification or equivalent experience required; Full understanding of operational administrative and clinical processes and procedures across relevant service areas gained from experience in a clinical or operational management role; Previous experience of substantial change management; Familiarity with project management approaches, tools and phases of the project lifecycle; Experience with large-scale organisational change efforts; Experience and knowledge of change management principles, methodologies and tools; A solid understanding of how people go through a change and the change process; Exceptional communication skills, both written and verbal; Excellent active listening skills; Ability to clearly articulate messages to a variety of audiences; Ability to establish and maintain strong relationships; Ability to influence others and move toward a common vision or goal; Flexible and adaptable; able to work in ambiguous situations; Resilient and tenacious with a propensity to persevere; Forward looking with a holistic approach; Organized with a natural inclination for planning strategy and tactics; Problem solving and root cause identification skills; Able to work effectively at all levels in an organization; Must be a team player and able to work collaboratively with and through others; Acute business acumen and understanding of organisational issues and challenges

Nice to have

Change management certification or designation, ideally from a clinical environment

Benefits

On-site nursery; Access to free Beach Hut; On-site Wellness Centre including gym and swimming pool; Access to staff networks including LGBTQ, Race Equality and DisAbility; Awards ceremonies to recognise your achievements