Operational Control Centre Coordinator

Looking for a role where your coordination skills genuinely matter? Join our Operations Control Centre, supporting essential Home Office immigration services. As an OCC Coordinator, you'll help plan and manage secure UK and international movements, keeping people, crews, and operations running safely and smoothly. This is a fast-paced, problem-solving role where every shift is different. If you're organised, calm under pressure, and enjoy working in a team, this could be the ideal next step in your career.

Responsibilities

Plan and manage daily routes and schedules; Handle urgent, time-critical requests; Allocate vehicles and staff efficiently; Communicate with crews, internal teams, and partner organisations; Monitor real-time operations and vehicle locations; Record updates accurately using in-house systems; Support the wider OCC team to ensure smooth, safe delivery of services

Requirements

Strong communicator with good teamwork skills; Highly organised and adaptable; Confident using IT systems (full training provided); Good UK/world geography knowledge (or keen to learn); Calm under pressure and able to prioritise; Attention to detail and proactive mindset; Must be eligible for Home Office Security Clearance

Benefits

Competitive salary; Pension & life insurance; Cycle to Work Scheme; Generous holiday allowance; Free on-site parking; Uniform provided; Employee Share Scheme; Flexible benefits platform; Virtual GP services; Full training and ongoing support provided; Modern, newly built office with great facilities; Salary Finance financial wellbeing assistance; Choices flexible lifestyle benefits; MiDeals high street discounts; Life cover up to four times salary; Enhanced pension contributions; Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars recognition with cash prizes