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Operations Coordinator - Agency

TELESOLV CONSULTING INC Chicago, United States
Full-time On-site work

Publication date: 07/10/2026

EVERSANA INTOUCH™ is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.

WHAT DOES A OPERATIONS COORDINATOR - AGENCY DO?

The Operations Coordinator will learn how the Office Operations staff works closely with each team and department at Intouch including Agency Operations, Human Resources, Finance, and Compliance (to name a few). The Ops Coordinator will manage supply vendors, inventory, and stocking, coordinate desk and office moves, set up for large events and meetings, assist with office expansion projects, and ensure our offices is always safe, productive, and presentable for our staff and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

Responsibilities

Collaborate with various teams and departments, including Agency Operations, Human Resources, Finance, and Compliance.; Manage relationships with supply vendors and oversee inventory and stocking processes.; Coordinate desk and office moves to ensure smooth transitions.; Set up and organize large events and meetings.; Assist with office expansion projects to support company growth.; Maintain a safe, productive, and presentable office environment for staff and guests.; Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.; All other duties as assigned

Requirements

Bachelor’s degree or relevant on the job experience.; Able to manage several projects at once and meet tight deadlines.; Able to thrive in a changing, dynamic environment.; Flexible, ability to adapt to unique situations and projects.; Positive, proactive, and self-confident.; Demonstrated experience working with diverse groups.; Friendly, patient, and great with people.; Physically capable of lifting up to 50lbs and being on their feet regularly.
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