Operations Coordinator (m/f/d)

Arvato is an innovative and globally leading 3PL service provider in the field of supply chain management and e-commerce. With 20,000 team members at more than 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity - a place where you can grow, contribute your ideas and make a difference. Be part of a team that supports critical IT infrastructure and enables reliable data centre operations. Because working at Arvato means: Together, we’re on it.

Do you enjoy keeping an overview, working in a structured way, and helping teams ensure that day-to-day operations run smoothly? Then this could be the right opportunity for you.

As an Operations Coordinator (m/f/d) , you will be an important point of contact for employees, customers, and various internal teams. You will help ensure that administrative and operational processes run reliably, support effective communication across the site, and contribute to the continuous development and efficiency of our operations.

Responsibilities

Support daily site operations and coordinate communication across teams and stakeholders.; Handle customer inquiries and status updates professionally and efficiently.; Manage workforce and training systems for Operations, ensuring accurate data and reporting.; Support onboarding, training, access management, and other employee-related processes.; Maintain records, reports, and documentation to support smooth operations and compliance.; Identify and help resolve operational or administrative issues in a timely manner.; Support process improvements and contribute to efficient site operations

Requirements

Experience in customer service, administration, operations support, HR support, or a similar role.; Strong organizational skills and communicational skills; Service-oriented mindset and attention to detail; Good knowledge of MS Office applications; Fluent English required, German language skills are a plus