Operations Specialist (Cash Management)

The Operations Specialist is an entry to mid-level individual contributor within the Cash Management team, responsible for the accurate and timely processing of cash and/or position movements, including outgoing wire transfers, ACH, check disbursements, and position journals. This role works under close-to-moderate supervision, following established procedures and escalating exceptions to senior team members as needed. The ideal candidate is detail-oriented, eager to develop proficiency in disbursement policy and internal controls and committed to accuracy and compliance in a fast-paced operational environment.

Responsibilities

Process domestic and international wire transfers, ACH transactions, check disbursements, and journal entries in accordance with Apex policy and within required processing windows; Review and validate Letters of Authorizations (LOAs) for journals and disbursements under the guidance of senior team members; Identify transaction exceptions and escalate to management as appropriate; Partner with business, e.g., AML, Legal, and Risk teams to resolve payment exceptions within required timeframes; Document all exception notes per established procedures; Follow Apex Cash Management SOPs and disbursement policy consistently across all transactions; Seek guidance on non-standard situations and flag discrepancies or documentation gaps to senior team members; Perform self-review of own work prior to submission; Participate in team quality review processes as directed; Assist with the daily completion of supervisory checklist items; Respond to routine and ad hoc requests from clients and internal teams in a timely and professional manner; Assess urgency, gather required information, and coordinate with appropriate teams to ensure accurate resolution within agreed service level agreements (SLAs), escalating complex matters as appropriate

Requirements

Bachelor's degree in Finance, Business Administration, Economics, or a related field; or equivalent professional experience; Minimum 1 year of experience in financial services operations; Demonstrated ability to process routine cash movement transaction types accurately under supervision; Obtain a passing score on the Securities Industry Essentials (SIE) Exam within first 90 days and FINRA Series 99 within a year; Comfortable working U.S. hours (night shift) in a hybrid setup (2x a week onsite in 4th Ave., BGC, Taguig); Basic to intermediate understanding of wire transfer, ACH, and disbursement workflows; Consistent accuracy when reviewing financial instructions and supporting documentation; Ability to follow cash operations policy and SOPs; Professional written and verbal communication; Collaborative team member; Able to navigate back-office and processing systems; Able to manage daily task list against hard processing cutoffs; Open to and actively engages with AI tools such as Claude

Nice to have

Experience at a broker-dealer, clearing firm, or custodian; Familiarity with Apex Clearing systems or equivalent back-office platforms; Proficiency in Excel and operational reporting tools; Experience in cash management, wire processing, or disbursements preferred

Benefits

Market-leading salary with an annual bonus; 20 days of vacation leave plus regular and special non-working holidays; Training and development budget; Private health insurance for medical and dental; Life insurance; Flexible working hours; Parental leave; Modern city center office; Hybrid work schedule; Monthly team lunch-outs; Unlimited drinks and snacks; Company recognition & rewards