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Operations Specialist - Insurance Management (m/f/d)

FOUR PAWS International Vienna, Austria
Employment contract Full-time Hybrid work

Publication date: 09/08/2026

FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them. Would you like to contribute to something meaningful and work with us on our mission? This is your chance. We are looking for dedicated people to enrich our team.

Responsibilities

Designing a global insurance management strategy and executing a framework tailored to FOUR PAWS' operations; Overseeing the organisation's insurance portfolio, the procurement and renewal of insurance policies; Ensuring global insurance coverage compliance, working with local teams to identify and manage region-specific needs and regulations; Maintaining an inventory of all insurance policies, coverage terms and conditions, premiums, and claims; Serving as the primary point of contact for insurance brokers and insurance providers; Monitoring developments in global insurance markets and providing recommendations for modifications; Supporting claim processes and managing insurance-related documentation and reporting; Training staff in insurance processes, insurance coverage, and responsibilities; Supporting risk management: coordinating and aligning risk management activities, managing less complex risk topics and processes, supporting updates of standard documents; Supporting the development of organisational frameworks and related governance activities as needed

Requirements

Several years of experience in the insurance field; Degree in finance, business, risk management or related field; Strong knowledge of insurance markets, products, and global risk management practices; Fluency in English and German; Excellent organisational, negotiation, and communication skills; Proven ability to operate effectively across diverse cultural, regional, and legal environments; Passion for animal welfare and FOUR PAWS' vision and mission; Valid work permit for the respective country or eligibility to obtain one

Nice to have

Experience gained within an insurance company, as an insurance broker, or within a similar setting

Benefits

The opportunity to truly contribute to global animal welfare; An international, dynamic work environment; Flexible working times with the option of partial remote work; A dog-friendly workplace; Workplace health and wellbeing initiatives; Wiener Linien annual ticket (or partial contribution to Klima Ticket) and pension fund after probationary period; PAWSdays: extra days off at the end of the year on top of your 25 days of annual leave; Birthday leave: extra day off to use around your birthday; An unlimited contract
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