Operations Specialist

We are looking for an Operations Specialist to support our Market Area America’s National Construction and Engineering organization to identify, drive, support and facilitate efficient & effective changes & performance improvements - from business needs to business results. Ericsson is looking for a high potential individual looking to develop their Operations skillset, with a focus on project planning, stakeholder management, and data analysis to drive efficiencies and improvements within the organization.

Responsibilities

Analyze, document, and improve operational procedures to enhance productivity and reduce costs; Monitor workflows, resolve bottlenecks, and ensure daily activities run smoothly; Prepare, analyze, and present operational reports to guide decision-making; Act as a liaison between departments (e.g., sales, logistics, finance) to align operations with company goals; Drive external partners in deliverables; Collaborate with the management team to establish and execute operational strategies; Maintain compliance with industry regulations and company policies; Safety First approach to all execution; Conduct training sessions for staff on updated procedures, tools, and best practices; Stay updated about the latest ongoings in the industry

Requirements

3+ years of relevant experience is required; Ability to identify areas for improvement and analyze data; Strong interpersonal skills to collaborate across departments; Ability to handle complex requests and work under pressure; Proficiency in office software (MS Office, Google Workspace) and relevant ERP/specialized software; Automation/AI first approach to problem resolution or refinement; Passion for learning: Willingness and interest in learning new skills and parts of our business; Ericsson Inc. does not sponsor US work authorizations for this job position including H1B, O-1, L1 and TN; Ericsson also does not hire F-1’s working on EAD for this position

Nice to have

Bachelor's degree in business administration, management, supply chain, or a related field (preferred)

Benefits

Competitive compensation package; Short-Term Variable Compensation Plan (STV) with annual bonus opportunity; Health benefits including choice of three medical plan options and a dental plan option; Company credits toward medical and dental premiums; Ericsson US 401(k) Plan with automatic 3% company contribution and matching contributions up to 4%; Company-paid basic life insurance and basic accidental death and dismemberment coverage; Short-term and long-term disability coverage; Employee Stock Purchase Plan; Minimum 15 days accrued vacation, up to 3 personal days, 11 annual holidays, 8 hours volunteer time, and 80 hours sick time annually; Up to 16 weeks paid maternity leave and 6 weeks parental or adoption leave; Financial wellness programs; Educational assistance; Matching gifts; Recognition programs