Operations Supervisor - 2nd Shift

Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Distribution team in Fort Wayne, IN. The Operations Supervisor ensures the efficient operation of shift(s) and/or department(s) in a warehouse distribution environment. At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

Responsibilities

Ensure the efficient operation of shift(s) and/or department(s) in a warehouse distribution environment; Identify, organize, plan and allocate resources; Acquire and analyze relevant information about shift performance indicators; Identify issues/processes that deviate from standards and take necessary action; Engage associates assigned to the area; Maintain appropriate Payroll records, including daily input in KRONOS; Provide input into Operations related status reports and use standardized reports; Interview and select associates for hire and/or promotion; Train or oversee the training of newly hired associates; Conduct or oversee process update training of all associates as changes are implemented; Analyze staffing needs and delegate work based on volume requirements in assigned departments; Issue progressive counseling (up to including termination) to associates for performance below minimum expectations

Requirements

HS Diploma or GED; 3 years’ experience in a fast paced, high-volume warehouse or related industry environment; 2+ years of leadership experience; 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard

Nice to have

Proven ability to adapt quickly in a fast-paced environment; Strong knowledge and hands-on experience across multiple distribution operations, including inbound, outbound, and inventory management; Self-motivated and independently driven to achieve goals and solve problems; Collaborative team player with the ability to build and maintain strong relationships with team members, supervisors, and other departments; Demonstrated ability to maintain high morale and foster a positive workplace culture

Benefits

A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA; 15 vacation days & 12 sick days accrued annually and 3 personal days; 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more; Encouraged continued education with our tuition reimbursement program; Financial and in-kind opportunities to engage with non-profits in your community; Company match program for United Way donations; Volunteer opportunities and in-kind drives for non-profits throughout the year; Casual Dress Code