OR Support Coordinator III

Ensures the smooth, efficient patient care flow through all of Perioperative Services and the Operating Room. Facilitates work flow in the department by supporting Anesthesia clinical coordinators, charge nurses, surgeons and additional faculty and staff. Prioritizes critical patient cases and communication of emergency Operating Room changes and fluctuations. Ensures the timely and efficient functioning of this large and diverse suite of operating rooms and ectopic surgical locations through the flawless flow of communication.

Responsibilities

Ensures the smooth, efficient patient care flow through all of Perioperative Services and the Operating Room.; Facilitates work flow in the department by supporting Anesthesia clinical coordinators, charge nurses, surgeons and additional faculty and staff.; Prioritizes critical patient cases and communication of emergency Operating Room changes and fluctuations.; Functions as the primary liaison between all levels of staff and faculty in and out of the Operating Room.; Triages patient calls, assesses clinical urgency, and determines appropriate action.; Serves as point person for handling complaints from patients, faculty, nursing, and anesthesiology.; Coordinates daily efforts to edit and correct registration and billing errors.; Provides training to other staff on department-specific work as a designated preceptor.; Performs other patient focused tasks.

Requirements

Associate's degree and 3 years of related work experience required; Or equivalent combination of education and experience

Nice to have

Experience in an Emergency Department setting preferred; 1 year in a position demonstrating the ability to work with minimum supervision and direct an office operation preferred; Medical terminology experience preferred; Experience with PICIS and Flowcast preferred; Ability to type accurately preferred; Skills related to achievement of customer satisfaction preferred; Ability to deal calmly but efficiently with medical professionals during life threatening situations preferred; Maintain a strong customer service approach at all times, with the ability to handle diverse personalities preferred