Orchard - Program Manager (PM team lead)

We're looking for a Program Manager to own delivery across one of our most significant client portfolios. This is a hands-on role: you'll lead and run complex programs yourself while developing the PMs around you and holding accountability for delivery quality, commercial health, and client confidence.

Responsibilities

Own delivery across one of our most significant client portfolios; Lead and run complex programs yourself while developing the PMs around you; Hold accountability for delivery quality, commercial health, and client confidence; Estimate, build timelines, run governance, and navigate real briefs and issues; Maintain a clear view of portfolio milestones, dependencies, and risks; Surface problems early and come with options; Track budget vs actual, manage scope change, and flag margin risk; Keep an eye on pipeline, identify growth opportunities, and contribute to new business; Lead and coach a team of PMs; Act as senior delivery contact and translate business objectives into executable programs; Use Claude and other AI tools as a genuine part of how you work; Help build Orchard's AI delivery capability

Requirements

8+ years in digital delivery; Experience across multi-program portfolios with meaningful commercial responsibility; Solid commercial instincts: you understand margin, own your forecasts, and manage scope change; A people-first approach: you invest in the people running the work, not just the work itself; Systems thinker who builds frameworks that scale and empowers others to carry them; Calm, transparent, and decisive under pressure: you surface risk honestly and present clear options; Hungry for growth: you spot opportunities within existing clients and actively pursue new business; you see pipeline health as part of your job, not someone else's; Comfortable with ambiguity: you don't wait for a perfect brief to get moving; you create structure where there isn't any and make calls with incomplete information; Active user of AI tools with genuine curiosity about where it's heading; Committed to self-directed learning and bringing new thinking to the team

Nice to have

Agency experience

Benefits

PM leadership cohort that genuinely raises the bar; Direct access to senior leadership; Genuine autonomy in how you lead; Chance to shape how AI changes delivery; Part of ASX-listed Enero Group