OTA Account Executive F/M/X

Accor Tech & Digital is the driving force behind technology, digital solutions, and transformation across the Group. Our 5,000 talented professionals are committed to delivering the best digital and technology experiences to our customers, hotels, and teams in 110 countries , while helping shape the future of hospitality.

Accor Tech & Digital: where intelligence is human first.

The OTA Account Executive aims to implement a strategic action plan with a focus on driving sustainable growth for Accor and Hotels. To do so, the action plan should contribute to diversification of the channel mix, increased visibility on OTAS, control of the distribution cost and protect the value of our web direct & loyalty program.

He/ She is working closely with the different Accor Business Units, and in particular with the local e-commerce or account managers who are his/her relays in their dedicated regions.

OTA Action Plan execution

- Construction of a clear action plan to reach targets
- Regular follow-up of the KPIs to challenge stakeholders
- Work closely with the hubs/divisions in their local account management & action plan implementation
- Negotiate strong and relevant marketing plans with the objective to increase Accor brand awareness
- Organize regular quarterly business review with Sales & technical teams

Coordination with local OTA Teams (E-commerce & Sales)

- Co-design of action plans to support the business development strategy
- Exchange with local account managers on the identification of opportunities with local players
- Regular communication regarding OTA partnership updates
- Training on tools & new processes

360° expertise

- Build business case for technology evolution
- Project management on technology-related improvements with digital experts
- Regular meetings with legal department (existing and new partners contracting, tax management)
- Provide feedback on performance toward sales performance & BI teams
- Conduct transversal project with loyalty and web direct teams
- Ad-Hoc project management

Requirements

Master degree; Past experience on Online Travel Agencies, E-Commerce, or travel-related industry; Past experience in multi-interlocutor and multi-cultural contracts; Relevant E-Commerce, Sales or Revenue Management expertise with experience in building strong relationship with local teams and online partners; Execute an action plan for a portfolio of strategic accounts; Strong analytical skills and mindset; Fluent in English & French; Curious about other cultures; Have a strong team spirit; Ability to federate internally with the different departments; High Conviction approach; Ability to establish a strong partnership relationship with customers; Embody the group's values; Multi topic knowledge and interest (negotiation, commercial, legal, connectivity)