Outbound Provider Growth Associate

Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Grow operates a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. The Outbound Provider Growth Associate (PGA) is passionate about improving access to mental healthcare and empowering providers to thrive in private practice. In this outbound-focused, fully remote role, you will proactively reach out to prospective providers, introduce them to Grow Therapy, spark their interest, and guide them through the initial onboarding process. You will serve as the first point of contact for prospective providers and ensure they have an excellent experience from their first conversation to onboarding onto Grow's platform. Employment type: Full Time, Non-Exempt. Base compensation: $31.11/hour plus variable compensation. The base compensation will vary depending on relevant experience, qualifications, and the candidate's working location.

Responsibilities

Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices; Conduct high-volume outbound outreach (cold calls, emails, and other channels) to engage approximately 300 prospective providers per week and generate interest in joining Grow Therapy; Deeply understand Grow's mission, value proposition, and platform to tailor your approach to each provider's needs; Complete 10-15 intro meetings with prospective providers each week, diagnosing where they are in building their practice and guiding them toward the right next step with Grow; Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey; Build rapport quickly and cultivate meaningful relationships that earn providers' trust and inspire them to join the Grow community; Consistently meet and exceed outbound activity metrics and conversion KPIs, as well as weekly, monthly, and quarterly goals

Requirements

1+ years of outbound lead generation experience; Passion for mental health and helping providers expand access to care; Comfort making the first move through cold calling, prospecting, and building relationships from the ground up; Organized and detail-oriented, able to manage high volumes of outbound outreach and follow-ups across multiple conversations; Adaptable to change and willing to learn new systems, processes, and tools, including AI; Collaborative, coachable, and eager to grow in a fast-paced startup environment

Nice to have

Prior experience in a customer-facing or sales role, particularly in healthcare or SaaS

Benefits

Comprehensive medical, dental, vision, life, and disability coverage; No cost access to therapy through the Grow platform (available to US employees); Retirement savings programs and equity opportunities; Flexible time off, company paid holidays (which vary by country), and a company-wide Winter Break; Up to 18 weeks of paid parental leave and a new child stipend; Dedicated weekly flexible Mental Health Mornings/Afternoons; Annual Wellness & Development Stipend; Pre-tax commuter benefits for teammates working from hub locations; Home office support and meal benefits; Wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance; Remote commitment includes travel 2-3 times per year (e.g., company and department offsites)