Owner and Guest Experience Advisor

Are you a people person looking for a career with a little more fun? Then you would make a fantastic Owner and Guest Experience Advisor! Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners have an unforgettable experience every time. No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.

Responsibilities

Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience; Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone; Support and assist with owner and guest requests and feedback and resolve issues promptly; Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing; Assist in delivering memorable events for both owners and guests

Requirements

people person; passion; positivity; Parkdean team spirit

Benefits

The chance to develop your skills and boost your career across our 66 parks; training through apprenticeships; Employee Assistance Programme with 24/7 confidential helpline for counselling and support; 50% discount for you and 25% discount for friends and family when booking your holiday; 30% team member discount on food, drinks and leisure activities; discounts on brands like Hello Fresh and local gyms