Part-Time Receptionist

The County of Grande Prairie builds on its natural environment and the entrepreneurial spirit of its citizens to provide an unmatched quality of life and opportunity for all. We offer a collaborative and dynamic workplace where our values of Respectful, Strategic and Accountable guide our conduct and contribute to a healthy culture.

The Receptionist position is focused on being the first point of contact for the County, providing customer service, managing communications and supporting the daily administrative operations of the front-end at the Administration building.

They are responsible for answering phone calls, dealing with walk-in customers, taking payments and assisting the Accounting Clerk, Cash Receipting with any cash batches and additional tasks. This position is an imperative part of our Cash Control team to ensure excellent customer service.

The position is a permanent part-time position, working 10am – 2pm, Monday to Friday in the Administrative building. Additional hours may be available from time to time when approved and operationally required.

Responsibilities

Daily support of our Cash Control team including greeting customers, answering and transferring phone calls, taking payments, balancing and preparing bank deposits and addressing general inquiries.; Ensure adequate coverage for front end and support to other departments including lunch hour.; Notify/alert appropriate staff of unusual, sensitive or emergency situations.; Filing and records management; Support with mail and internal mail distributions, as needed; Provide support for departmental projects; Other duties as assigned.

Requirements

High School Diploma or Equivalent (GED); Minimum 1 year of customer service experience, including tasks such as cash receipting, data entry and/or bookkeeping.; Excellent computer skills, including Microsoft Office 365.; Certificate or diploma in Office Administration, Business Administration or related field is considered an asset.; Experience working for a Municipality will be considered an asset.; Excellent verbal and written communication skills, able to communicate tactfully, clearly, and effectively.; Effective problem solving and customer service skills.; Strong attention to detail and organizational skills.; Ability to work as part of a team, cross-train and remain flexible within a changing work environment.; High degree of discretion, sound judgement and professionalism.; Ability to adapt to and learn new software; High level of critical thinking, analysis, and reasoning to identify underlying principles, reasons, or facts.

Benefits

Health and Wellness benefits (myHSA); Personal Protective Equipment (PPE) allowance; County-branded clothing allowance; Personal fuel card with discounted price; County campground discount; Personal cell phone plans; This posting may be used for future vacancies or to fill more than one position; This posting may be open until a suitable candidate(s) is/are found.