Parts Specialist

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.

Responsibilities

Provide all retail and installer customers with a high level of service; Support store management in the accomplishment of assigned tasks; Greet retail/walk-in customers and assist in merchandise selection; Provide excellent service to phone customers by looking up parts, quoting prices, and recommending items; Maintain cash drawer and process cash/check/credit transactions; Process exchanges and returns; Resolve customer complaints; Assist with daily image maker, planogram updates, freight receival, stocking shelves, cleaning; Perform daily operational tasks including returns, stock adjustments, inventory cycle counts; Operate brake lathe and test equipment; Perform in-store services such as installing wipers, testing batteries, scanning codes; Drive delivery vehicle when business needs dictate

Requirements

Ability to quickly match alphanumeric sequences; Ability to provide outstanding, friendly and professional customer service; Must be able to multitask, handling customers on the phone and in the store at the same time

Nice to have

Bilingual candidates encouraged; Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service; ASE certification; Fluency in multiple languages (Spanish is highly desired)

Benefits

Competitive Wages & Paid Time Off; Stock Purchase Plan & 401k with Employer Contributions Starting Day One; Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA); Team Member Health/Wellbeing Programs; Tuition Educational Assistance Programs; Opportunities for Career Growth