Patient Registration Specialist Imaging Center East

The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shall be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.

Responsibilities

Pre-registration; Registration; Payer identification and verification; Referral to financial counseling; Point of service collections; Ensure data gathered and entered into computer systems of patient demographic and benefit information is accurate; Verify benefits eligibility and limitations; Coordination of benefits; Determine and collect the patient's financial responsibility at the point of service; Perform additional duties assigned that are within scope of the role

Requirements

High school graduate or equivalent; Excellent knowledge of MS Office and familiarity with relevant computer software; Strong team leadership skills, strong organization, interpersonal, and customer relations skills; Must be able to meet strict deadlines; Strong analytical and problem-solving ability, and excellent organizational skills; Must be able to complete multiple tasks simultaneously; Ability to develop trust with leaders in the organizations; Strong written and oral communication skills, proficient computer skills, proven track record of successful performance; Ability to understand complex multifactor situations and bring appropriate solutions; Ability to work both independently and in a team environment; Understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA)

Nice to have

Associate's degree in healthcare or business-related field; Bilingual capability (English/Spanish); At least 2 years' experience in a medical or hospital patient access or financial services environment; Training experience; Knowledge of government programs such as Medicare and Medicaid