People and Culture Manager

We are seeking an experienced People and Culture Manager to lead day-to-day HR operations and partner with business leaders to support a positive, compliant, and high-performing workplace. This role is ideal for a hands-on HR professional who can balance strategic people initiatives with practical execution across employee relations, recruiting, onboarding, compliance, performance management, benefits, and HR administration.

Responsibilities

Manage core HR programs, including employee relations, recruiting, onboarding, performance management, compensation support, benefits administration, leave management, and HR compliance; Serve as a trusted advisor to managers and employees on policies, procedures, employee concerns, workplace expectations, and conflict resolution; Ensure compliance with federal, Maryland, and local employment laws and regulations, including appropriate documentation and recordkeeping; Partner with leadership to assess staffing needs, support workforce planning, and improve retention and employee engagement; Lead or support full-cycle recruiting efforts, including job postings, candidate screening, interview coordination, offer support, and onboarding; Administer HR policies and recommend updates that promote consistency, accountability, and a positive employee experience; Support performance review processes, coaching managers on goal setting, feedback, documentation, and development planning; Coordinate employee training initiatives, including compliance training, manager training, and professional development opportunities; Maintain accurate employee records and HR systems data while protecting confidentiality and sensitive information; Analyze HR metrics and trends to identify opportunities for process improvement and inform leadership decisions

Requirements

3 years of progressive HR experience, including employee relations, recruiting, compliance, benefits, and HR operations; Working knowledge of federal and Maryland employment laws and HR best practices; Strong interpersonal, communication, problem-solving, and conflict-resolution skills; Ability to handle sensitive matters with professionalism, discretion, and sound judgment; Experience using HRIS, payroll, applicant tracking, or related HR technology systems; Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams; Experience managing employee relations investigations and advising managers on performance or disciplinary matters; Comfort using HR data and reporting to recommend practical business solutions

Benefits

Highly competitive wages; An exceptional benefit plan for eligible associates & your family members; 401K matching program for eligible associates; Flexible scheduling to allow you to focus on what is important to you; Discounts with our Crescent managed properties in North America for you & your family members; Discounts at IHG brand properties worldwide; Health & wellness programs; Best in class learning and development; Travel discounts that feed your inner explorer