People Operations Executive (FTC)

People Operations Executive for Germany supporting an upcoming German project for the next 6-12 months. The role owns the accurate, on-time running of the monthly German payroll and is the first point of contact for German employees' questions on pay, benefits, and the employee lifecycle.

Responsibilities

Own the end-to-end processing of the monthly German payroll accurately and on time; Act as the point of contact for the German payroll provider, resolving queries and reconciling each cycle; Ensure payroll compliance with German payroll and employment legislation and keep on top of regulatory changes; Maintain meticulous payroll records and support year-end processes and statutory reporting for Germany; Be the first responder for German employees' questions on payroll, benefits, and lifecycle matters in German and English; Advise employees on people policies and processes, escalating complex or sensitive matters; Turn recurring questions into self-serve answers, FAQs, and documentation; Administer benefits programmes for German employees day to day, including enrolments, changes, leavers, and provider liaison; Support benefits renewals and improvements, keeping records accurate; Process joiners, leavers, and employee changes within Germany across the full employee lifecycle; Prepare accurate documentation (contracts, letters, changes to terms) in line with German employment regulations; Keep the HRIS (Hibob) clean and up to date; Keep people data accurate, consistent, and audit-ready; Produce clear reports and basic insights to support decision-making; Use AI tools and automation to reduce manual effort and improve accuracy; Take ownership of processes and suggest and implement improvements to workflows and documentation

Requirements

2+ years' experience in a People Operations / HR administration/payroll role, ideally within a scale-up or high-growth, fast-paced, high-pressure environment; Hands-on experience processing German payroll and a solid working knowledge of German payroll and employment regulations; Fluent in German and English (written and spoken); Exceptional attention to detail; Not put off by admin, finds satisfaction in high-volume, detailed work; Highly organised, juggles multiple priorities and deadlines calmly; Solution-oriented, researches answers independently and comes up with fixes; Comfortable with AI and actively uses AI tools to work more efficiently; Strong communicator, warm, clear, and discreet with sensitive and confidential information; Confident with people systems and spreadsheets, and quick to pick up new tools

Nice to have

Experience supporting benefits administration and renewals; Experience with Hibob and Remote payroll; Exposure to multi-country / international People Operations