People & Workplace Experience Manager

Dust is growing fast, and we want every person who joins us to feel welcome, supported, connected and able to do their best work. As our People Experience Manager, you'll shape how people experience Dust, from their first day and the moments that bring us together to the way our offices in Paris, London, New York and San Francisco support the team. You'll work as a partner across the company, most closely with People Operations, and in Paris with the Office Manager, who runs the HQ on site. Your guiding principle: consistency where it matters, local adaptation where it creates a better experience.

Responsibilities

Own the onboarding experience end to end, working closely with the People Ops Specialist; Partner with People Ops and IT on offboarding; Be a trusted point of contact for everyday employee questions and needs; Run and improve team rituals, including weekly lunches, team drinks, dinners and company gatherings; Organise one or two company offsites or retreats each year; Create moments that help people connect, celebrate progress and feel they belong; Pay attention to details that make experiences feel personal and inclusive; Partner with People and Marketing on selected external and brand-building events; Build feedback loops (surveys, conversations, informal check-ins) to understand how people experience Dust; Turn feedback into concrete recommendations and visible improvements; Define and track simple, useful measures of employee and workplace experience; Communicate clearly and consistently about updates, events, practical information and team norms; Make sure offices are safe, welcoming, functional and ergonomic; Work with the office manager on day-to-day operations: supplies, maintenance, access, equipment and services; Manage workplace vendors, contracts and budget; Spot operational needs early and fix issues before they disrupt anyone; Help shape how physical, hybrid and digital environments evolve as the company grows; Set up simple, scalable processes and clear ownership across People, IT, Finance and Legal topics; Keep the employee experience personal and high quality without making it bureaucratic

Requirements

4+ years of experience in People Operations, People Experience, Workplace Experience in a fast growing, globally distributed environment; A proactive generalist who can handle many kinds of work at once without losing sight of the bigger picture; Real ideas, sound judgement and the confidence to improve how things work today; Strong operational ownership, project management skills and attention to detail; Warmth, empathy and a genuine interest in helping people feel comfortable and connected; Clear, direct, thoughtful communication, and discretion with sensitive situations; Confidence working with vendors, budgets and outside partners; The ability to build simple processes that scale, and to keep a high bar for quality while staying pragmatic; Comfort with a fast-moving environment where priorities can change, working on your own while collaborating across the company