Pharmacy Assistant

Responsibilities

Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions; Assist patients picking up prescriptions; Enter, scan and process prescriptions using Kroll Pharmacy software; Maintain accurate data in pharmacy files and computer drives; Verify that customer receives correct prescription(s); Maintain workflow through effective task prioritization and teamwork; Answer the phone and respond to inquiries from internal and external customers; Screen telephone calls for the Pharmacist(s); Order, receive and maintain inventory of medications; Prepare and process billings, claims, disbursements and related documents; Review invoices or other documentation; Pack and ship prescription orders according to established protocols; Maintain pharmacy records; Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations; Assist in general housekeeping and administrative duties; The Pharmacy Assistant will also be assigned other duties and tasks as required from time to time; May be required to be on standby/on call as part of this role.

Requirements

Proficiency in Microsoft Office applications (Outlook, Word, Excel); Organized with the ability to multi-task and maintain accuracy; Excellent communication, customer service and interpersonal skills; Ability to work independently and in a team environment; Excellent time management skills; Working knowledge of pharmaceutical distribution industry; Strong analytical and mathematical skills; Ability to communicate effectively both orally and in writing; Effective interpersonal and leadership skills; Effective organizational skills; attention to detail; Ability to consistently meet deadlines; Excellent problem-solving skills; ability to resolve issues effectively and efficiently; Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs; Ability to lift up to 50 lbs.

Nice to have

High school diploma; Pharmacy experience; Proficiency in Kroll; Bilingualism, French/English; Previous experience in cold-chain distribution; Previous experience with biological and/or cytotoxic medication and sterile preparation

Benefits

medical, dental, and vision care; comprehensive suite of benefits focused on physical, emotional, financial, and social wellness; support for working families; backup dependent care; adoption assistance; infertility coverage; family building support; behavioral health solutions; paid parental leave; paid caregiver leave; training programs; professional development resources; mentorship programs; employee resource groups; volunteer activities