Pharmacy Intern

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility.

Responsibilities

Applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role; Completing a comprehensive training roadmap including Key Learning Experiences (KLEs), activities, and time with leaders; Assisting pharmacy team to ensure pharmacy operations run smoothly; Ensuring patients’ prescriptions are filled promptly, safely, and accurately; Providing caring service that exceeds patient expectations; Following all company SOPs at each workstation; Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment; Contributing to positive patient experiences by showing empathy and genuine care; Offering to counsel, fielding medical questions, and soliciting patient medical history under supervision of a licensed pharmacist; Taking telephonic prescriptions and calling prescribers to clarify prescriptions where allowed; Maintaining self-awareness and providing coaching, training, and mentoring to pharmacy team members; Completing basic inventory activities as permitted; Contributing to a high-performing team and embracing a growth mindset; Remaining flexible for scheduling and business needs; Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; Delivering additional patient health care services such as immunizations and point-of-care testing where allowable

Requirements

Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy; Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required; Regular and predictable attendance, including nights and weekends; Ability to complete required training within designated timeframe; Ability to concentrate on a task over a period of time; Ability to pivot quickly from one task to another to meet patient and business needs; Ability to confirm prescription information and label accuracy, ensuring patient safety; Actively look for ways to help people, and do so in a friendly manner; Notice and understand patients’ reactions, and respond appropriately; Use and understand verbal and written communication to interact with patients and colleagues; Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription; Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options; Be mobile and remain upright for extended periods of time; Lift, scan, and bag items; Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm; Extend hand(s) and arm(s) multiple directions to place, move, or lift items; Control precision; quickly adjust machines to exact positions; Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist; Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts; Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects; Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately; Have the ability to receive detailed information through oral communication; Any additional tasks as directed by Supervisor or Manager

Nice to have

1+ years of related work experience in pharmacy, retail, medical, or customer service setting; Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function; Ability to work in home store, and across the market in other locations, to meet business needs; Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)

Benefits

Dental; Vision; Wellness resources; Employee discounts; Access to certain voluntary benefits; Other programs