Pharmacy Intern

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it's like to be part of a pharmacy team while gaining an overview of store, district, and regional operations.

Responsibilities

Applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role; Completing a comprehensive training roadmap under the direction of a preceptor to gain an overview of store, district, and regional operations; Assisting the pharmacy team to ensure pharmacy operations run smoothly, patients' prescriptions are filled promptly, safely, and accurately, and caring service exceeds patient expectations; Operating as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication; Demonstrating empathy and genuine care in all customer and colleague interactions and contributing to a safe and inclusive culture; Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment; Contributing to positive patient experiences, offering immunizations and other services; Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history under the direct supervision of a licensed pharmacist; Taking telephonic prescriptions from the prescriber and calling to clarify prescriptions or facilitate medication changes where allowed; Maintaining self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members; Completing basic inventory activities as permitted by law; Remaining flexible for scheduling and business needs and voluntarily traveling to stores in the market as needed; Understanding and complying with all relevant laws, regulations, professional standards, and ethical principles; Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics) where allowable; Supporting immunizations by completing additional licensure and training requirements, educating patients about vaccines, monitoring adverse reactions, and collecting patient information

Requirements

Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy; Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required; Regular and predictable attendance, including nights and weekends; Ability to complete required training within designated timeframe; Ability to concentrate on a task over a period of time; Ability to pivot quickly from one task to another to meet patient and business needs; Ability to confirm prescription information and label accuracy, ensuring patient safety; Actively look for ways to help people, and do so in a friendly manner; Notice and understand patients' reactions, and respond appropriately; Use and understand verbal and written communication to interact with patients and colleagues; Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription; Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options; Be mobile and remain upright for extended periods of time; Lift, scan, and bag items; Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm; Extend hand(s) and arm(s) multiple directions to place, move, or lift items; Control precision; quickly adjust machines to exact positions; Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist; Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts; Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects; Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately; Have the ability to receive detailed information through oral communication; Any additional tasks as directed by Supervisor or Manager

Nice to have

1+ years of related work experience in pharmacy, retail, medical, or customer service setting; Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function; Ability to work in home store, and across the market in other locations, to meet business needs; Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)

Benefits

dental; vision; wellness resources; employee discounts; access to certain voluntary benefits; other programs