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Phlebotomist/Medical Assistant

Full-time On-site work

Publication date: 06/11/2026

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Responsibilities

Rooms patients, collects assessment data and prepares patient according to specific need; Assists in examination, treatment and other clinic procedures; Assists with laboratory procedures, screening tests and QI projects; Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel; Schedules appointments and enters appointment date and time into computerized scheduler; Conducts reminder calls to all patients; Greet and directs patients, salespeople, and visitors; Registers patients by verifying that patient's record is up to date and accurate; Makes appropriate changes in computer system and on patient's chart; Coordinates referrals for patients through insurance and other physician offices; Collects payment from patients and issues receipt where applicable; Prepares and maintains patient charts; Maintains and orders supplies

Requirements

Graduate of a medical assistant program accredited by ABHES or CAAHEP, or graduate of a medical assistant program at a post-secondary school or college with institutional accreditation by a regional or national accrediting organization approved by the U.S. Department of Education, or graduate of an educational program accredited by NCCA (such as the National Healthcareer Association); Approved CPR or BLS certification required within 90 days; Medication injection training and pharmacology is a required competency to perform medication administration; Some independent judgment is required, but decisions are limited by standard practices or procedures

Nice to have

Experience in a program with a clinical rotation preferred

Benefits

Medical, Dental, Vision; Life & Disability Insurance; FSA/HSA Options; Generous, accruing paid time off; Paid Parental and caregiver leave; Career advancement and educational opportunities; Tuition and certification reimbursement; Well-being Programs; Employee Discounts; On-Demand Pay; Financial Education; Annual recognition/awards events; Partner appreciation days; Family entertainment/attractions discount; Community service/improvement opportunities
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