Pool & Beach Server

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani

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The base salary for this position is $16.00 - $18.20 hourly.

The Beach Club Server creates a personal connection for the guests enjoying the beach. This role requires a courteous and attentive manner, resulting in a very high level of guest satisfaction. This is a casual position.

Responsibilities

Greet guests warmly and provide a welcoming atmosphere at the beach club; Taking and delivering food and beverage orders accurately and efficiently; Demonstrating exceptional knowledge of menu items, including ingredients, preparation methods, and potential allergens; Recommending food and beverage pairings to enhance the guest experience; Providing and setting up beach amenities, including towels, umbrellas, and lounge chairs; Assisting guests in finding their preferred seating locations on the beach or in the club area; Delivering special amenities or surprise treats to create memorable experiences for guests; Maintaining a clean and organized beach area, including proper disposal of trash and used items; Monitoring guest safety and reporting any concerns to the appropriate supervisor; Processing payments accurately and handling cash and credit transactions; Collaborating with kitchen staff and bartenders to ensure timely and quality service; Adhering to all food safety and hygiene standards; Responding promptly to guest requests and resolving any issues or complaints; Participating in team meetings and training sessions to improve service quality; Promoting beach club events and activities to increase guest participation and satisfaction

Requirements

Serving experience in a similar environment; High attention to detail; Ability to remain calm under pressure while working in a fast-paced environment; Organizational skills and sales ability; Ability to multi-task; Strong oral and written communication skills; High level of product knowledge; Ability to maintain a level of professional urgency and momentum; TB Clearance and Food Handlers Certification Required