Practice Manager-1

Responsible for the management of an ambulatory practice. Promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance. Directs staff using the ICARE framework, promoting a collaborative and professional team. Responsible for performance management of all non-clinical staff.

Responsibilities

Responsible for the management of an ambulatory practice; Promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance; Directs staff using the ICARE framework, promoting a collaborative and professional team; Responsible for performance management of all non-clinical staff; Implements procedures for enhancing levels of service and quality and enforces medical office policies and procedures; Develops guidelines for prioritizing and assigning work activities, evaluating effectiveness and modifying process as necessary; Establishes and maintains efficient and responsive patient flow system; Recruits, hires, orients, trains, develops, evaluates, and manages staff; Monitors charge reconciliation process and assists in preparing annual and capital budgets; Ensures compliance with local, state and federal regulation and standards; Serves as patient relations advocate and resolves patient complaints; Other duties as assigned

Requirements

Associate's degree preferably with coursework in business administration or health care administration; 2 years experience, with one year of that experience being in healthcare management required; Or equivalent combination of education and experience

Nice to have

Bachelor's degree preferred; Electronic Medical Record (EMR) skills with proficiency in all aspects, including template building and billing knowledge preferred; Advanced knowledge of medical practices, terminology, and reimbursement policies preferred; Microsoft Outlook email skills preferred; Electronic filing skills preferred; Typing skills preferred; Intermediate proficiency with Microsoft Word and Excel preferred; Notary License within 1 year preferred