Practice Manager - Greencross Vets O'Connor

Greencross Vets O'Connor is looking for a passionate and experienced Practice Manager to join our close-knit team. This is a fantastic opportunity for a qualified and registered Veterinary Nurse who enjoys leading people, building a positive team culture, and helping a clinic thrive. You'll combine hands-on nursing with leadership responsibilities. While this is ideally a full-time position, we are also open to considering part-time arrangements for candidates with previous Practice Manager experience.

Responsibilities

Leading, mentoring, and developing nursing and reception teams; Creating and maintaining a positive, engaged, and accountable team culture; Managing rostering, stock control, administration, and clinic operations; Monitoring business performance and supporting KPI achievement; Working closely with the Vet Director and regional leadership team; Driving local marketing and community engagement initiatives; Delivering exceptional service to both clients and patients; Supporting workflow management and operational efficiency; Undertaking hands-on veterinary nursing duties, including surgical nursing, anaesthetic monitoring, hospital and treatment nursing, pathology and laboratory work, and emergency and critical care support

Requirements

Holds a Certificate IV in Veterinary Nursing (or equivalent); Is eligible for or holds WA Veterinary Nurse Registration; Has a minimum of 3 years' veterinary nursing experience; Has previous Practice Manager experience or proven leadership experience within a veterinary clinic; Enjoys coaching, mentoring, and developing others; Leads with positivity, accountability, and empathy; Has strong communication and customer service skills; Possesses excellent organisational and problem-solving abilities; Is confident balancing clinical, operational, and people leadership responsibilities; Has experience with RxWorks (desirable but not essential)

Nice to have

Has experience with RxWorks

Benefits

Competitive hourly rates with higher pay for nurses holding advanced registration with the Veterinary Practice Board; Industry-leading continuing education and leadership development; Annual Greencross Clinical & Leadership Conference; Career progression opportunities across Australia; Supportive regional and national leadership teams; VetEducation, VetWebinars, and LinkedIn Learning access; Staff discounts on veterinary services and products; Petbarn retail discounts; Fitness Passport access; Pounce employee discounts across travel, retail, entertainment, and more; Employee Assistance Program (EAP); Mental health and wellbeing support; Commitment to work-life balance