Practice Manager

Manages an ambulatory practice with 12 to 19 exam rooms. In conjunction with clinical leadership, promotes operational efficiency, high quality, outstanding patient experience, and strong financial performance. Directs staff using the ICARE framework, promoting a collaborative, diverse, and professional team. Responsible for performance management of all non-clinical staff.

Responsibilities

Implements procedures for enhancing service and quality; Develops guidelines for prioritizing and assigning work activities; Establishes and maintains efficient patient flow system; Prepares weekly staff schedules; Oversees maintenance of patient records; Responsible for recruiting, hiring, orientation, training, development and evaluation of staff; Manages clinical staff in collaboration with site medical director; Conducts performance appraisals; Manages payroll and staff time off requests; Oversees performance management and corrective discipline; Monitors patient satisfaction survey data; Monitors charge reconciliation and prepares weekly reports; Assists in preparing annual and capital budgets; Ensures compliance with HIPAA, OSHA and JCAHO policies; Other duties as assigned

Requirements

Associate's degree preferably with coursework in business administration or health care administration and 3 years administrative experience with one of those years' healthcare management required; Or equivalent combination of education and experience

Nice to have

Bachelor's degree preferred; Electronic Medical Record (EMR) skills with proficiency in all aspects, including template building and billing knowledge preferred; Advanced knowledge of medical practices, terminology, and reimbursement policies preferred; Microsoft Outlook email skills preferred; Electronic filing skills preferred; Typing skills preferred; Intermediate proficiency with Microsoft Word and Excel preferred; Notary License within 1 year preferred