Practice Manager

The Practice Manager is responsible for driving continuous improvement to ensure the efficiency and effectiveness of systems and procedures related to the administration of support services, clerical staff, and cardiac services provided to the community. This role is also vital in fostering relationships across clinical teams and enhancing process efficiency at our sites.

Responsibilities

Drive a dynamic and innovative culture within the team where individuals inspire each other to continuously deliver exceptional outcomes and care for patients; Daily operational oversight of the front desk, including general reception and administrative services for the clinic, answering phones, and making and managing patient appointments; Effective and proactive diary management incorporating consultation and testing appointments in line with utilisation targets, key performance indicators and administrative protocols; Effective management of the financial requirements of the site, including daily reconciliation, billing, banking and month end; Actively support the Cardiologists and champion Advara HeartCare initiatives to drive quality, efficiency and access to services

Requirements

Proven ability to deliver superior patient care and stakeholder customer service; Strong leadership experience, inspiring confidence and aligning with organizational values; Excellent stakeholder management, adept at liaising, influencing, and negotiating across all staff levels; Demonstrated commercial acumen, with experience developing local business plans to meet practice objectives; Strong analytical skills, adept at solving complex problems, with resilience to overcome obstacles and ensure task completion

Benefits

Monday to Friday clinic hours; Competitive Salary; In-house professional development and leadership programs; Purchase additional annual leave as part of the annual leave scheme; Range of benefits such as 12 weeks' paid parental leave; Work with a connected, collaborative team; The opportunity to work for one of the most influential healthcare providers pioneering innovation in treatments for heart disease