Principal Product Manager, Platform - Prague, Czechia

As a Principal Product Manager on the Core Platform team, you will define and drive the multi-year strategy and roadmap for critical shared platform capabilities—particularly in the areas real-time data & event processing, extensibility, and developer platform. You will partner extremely closely with engineering leaders, UX designers, marketing, and multiple product lines to make architectural choices that balance immediate delivery needs with long-term technical vision. This is a deeply technical product role—expect to spend significant time on system design discussions, API specs, data models, and performance.

Responsibilities

Own the product strategy and multi-year roadmap for one or more pillars of the Core Platform (examples: extensibility, real-time events, and developer platform); Partner deeply with engineering (Staff/Principal engineers) to define scalable, evolvable architectures that support massive scale and complexity; Translate complex technical constraints and opportunities into clear product requirements, roadmap prioritization, and key results; Define and maintain platform SLAs, success metrics, and health dashboards that matter to customers; Drive cross-functional alignment—work with other product leaders, marketing, sales, professional services to understand needs and sequence platform investments; Stay current on emerging technologies in AI infrastructure, real-time systems, distributed data processing, and enterprise SaaS platform design; Represent Outreach at industry events and with strategic customers when discussing platform architecture and AI capabilities

Requirements

10+ years of product management experience, with at least 5 years owning developer-facing, infrastructure, or platform products (examples: API platforms, data platforms, workflow engines, AI/ML platforms, observability platforms); Deep technical fluency — ability to read architecture diagrams, understand distributed systems trade-offs (consistency vs availability, eventual vs strong consistency), speak fluently about microservices, event-driven architecture, streaming (Kafka/Kinesis/etc.), API design (REST + gRPC), and scaling patterns; Prior experience shipping and scaling high-throughput SaaS platforms serving enterprise customers; Demonstrated success defining product strategy for shared platform capabilities that serve multiple product lines / internal customers; Excellent written and verbal communication — you can write crisp PRDs, and one-pagers, and present complex technical topics to executives, engineers, and customers alike

Nice to have

Prior AI / ML experience — RAG Infrastructure, MCP orchestration, Knowledge fine tuning; Previous work on developer platforms, extensibility frameworks, low-code/no-code tools, or integration platforms; Background in revenue/sales tech, CRM-adjacent platforms, or go-to-market tooling

Benefits

Amazing working space with a running track on its roof; Flexible time off, 5 weeks of vacation, and 5 annual sick days; 4% employer supplemental pension monthly contribution; Private medical care for employee and spouse with Program Health Plus; Life insurance at 2x annual salary; 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses; 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave; Opportunity to be part of company success via the RSU program; Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military; Employee referral bonuses to encourage the addition of great new people to the team; Fun company and team outings because we play just as hard as we work