Printer Technician Management

Welcome to ARO!

Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.

Utilize software tools to monitor print devices and proactively manage devices

Check all devices for issues including but not limited to: low supplies, low paper, equipment displaying an error code, lack of functionality, any connectivity fault

Provide print driver installation and networking support

Provide basic training, engage service group for on-site service

Manage help desk and service calls

Prepare basic reports

Requirements

Able to demonstrate good levels of computer and basic network skills; Basic and intermediate use of MS Office, sufficient to maintain reporting in Excel, web access knowledge and Internet skills; Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry; Able to demonstrate ability to use internet explorer for web browsing,