Private Client Manager

We are seeking an accomplished Private Client Manager, to lead the development, engagement, and growth of Boucheron's most valuable clients across the Americas region. Based in New York City, this highly visible role will act as a brand ambassador and strategic client development leader, cultivating relationships with High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) individuals while driving exceptional commercial performance across Fine and High Jewelry. While promoting and implementing a clienteling mindset among the teams of the assigned store network. This is a unique opportunity to shape and elevate Boucheron's private client experience, creating unforgettable experiences that strengthen client loyalty and position Boucheron as the destination Maison for exceptional jewelry collections. You will serve as a trusted advisor to Boucheron's most influential clients while working closely with the Madison Avenue Flagship boutique teams, regional leadership, marketing, CRM, and global client development partners, traveling regularly to the Americas' boutiques and to client events.

Responsibilities

Develop and execute a regional private client strategy focused on acquiring new HNW and UHNW clients, growing High Jewelry and Fine Jewelry sales, strengthening loyalty and retention, delivering bespoke client experiences and exclusive events, and building a culture of elevated clienteling; Identify, cultivate, and maintain relationships with high-potential prospects and existing top clients; Build individualized client engagement plans and long-term relationship strategies; Maintain an active pipeline of prospects through networking, referrals, social circles, luxury partnerships, and industry events; Drive sales performance through personalized outreach, private appointments, and curated presentations; Act as a key ambassador for High Jewelry collections and special orders; Partner with boutiques and leadership teams to identify and close significant sales opportunities; Facilitate presentations of exceptional pieces through private viewings, trunk shows, and exclusive appointments; Support clients through bespoke commissions and personalized purchasing journeys; Create exceptional and memorable client experiences; Host private events, intimate dinners, collection previews, and VIP experiences throughout the Americas; Foster a strong team-first culture and collaborate closely with boutique teams; Represent Boucheron at key industry, cultural, philanthropic, and luxury lifestyle events; Build brand awareness and visibility within influential networks and communities; Champion the Maison's history, creativity, and values with authenticity and passion

Requirements

8+ years of experience in luxury client development, private client relations, high jewelry sales, or luxury relationship management; Bachelor's Degree minimum; Proven success working with High-Net-Worth and Ultra-High-Net-Worth clientele; Demonstrated ability to generate significant revenue through relationship-building and client acquisition; Strong understanding of clienteling, CRM strategies, and luxury consumer behavior; 30-50% Travel required; Exceptional relationship-building and networking capabilities; Strong commercial acumen and sales leadership skills; Executive presence with the confidence to interact with influential clientele and stakeholders; Ability to operate with the highest level of discretion and confidentiality; Entrepreneurial mindset and proactive approach to business development; Excellent communication, presentation, and storytelling abilities; Analytical approach to client development and performance management

Nice to have

Gemological Institute of America (GIA) and/or American Gem Society (AGS) certification; Experience within luxury jewelry, watches, fashion, hospitality, art, private banking, or luxury lifestyle sectors; Foreign language