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Product Designer, Internal Experiences

Justworks New York, United States
On-site work

Publication date: 31/08/2026

At Justworks, Product Designers play a pivotal role in shaping how small businesses interact with our platform—ensuring that every touchpoint feels intuitive, human, and built with care. As a member of the Experience Design team, you'll help create cohesive, accessible, and empowering product experiences that make complex tasks feel simple. Whether you're designing workflows that help business owners onboard new employees, contributing to our design system foundations, or reimagining internal tools that support our customer service teams, your work will directly impact the lives of people who rely on Justworks to run their businesses with confidence. You’ll work embedded in a cross-functional mission team alongside product managers, engineers, and researchers—contributing to the full product development cycle, from discovery to delivery.

Responsibilities

Shape how small businesses interact with the Justworks platform; Ensure every touchpoint feels intuitive, human, and built with care; Create cohesive, accessible, and empowering product experiences; Design workflows that help business owners onboard new employees; Contribute to design system foundations; Reimagine internal tools that support customer service teams; Work embedded in a cross-functional mission team; Contribute to the full product development cycle from discovery to delivery

Requirements

3+ years of professional experience in product design, ideally in B2B SaaS, HR tech, benefits, insurance, or related domains; Proficient in Figma and comfortable working within a design system; Experience working on cross-functional teams with engineers, product managers, and researchers; Attention to detail, and a refined sense of craft in visual design, typography, and brand expression; Fluency in Figma and comfort working with design systems; A portfolio of case studies demonstrating experience leading complex product design efforts, including clear problem framing, collaboration processes, final solutions, and measurable outcomes

Nice to have

B2B SaaS; HR tech; benefits; insurance; related domains

Benefits

Welcoming and casual environment; Great benefits; Wellness program offerings; Company retreats; Ability to interact with and learn from leaders in the startup community
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