Product Designer

The Product Designer contributes to end-to-end digital experiences that support Care Access participants, members, and the internal teams who serve them. This role translates complex, evolving needs across health screenings, clinical research, participant engagement, recruitment, member services, and operational workflows into clear, accessible, and intuitive product experiences. Working with the Principal Product Designer and cross-functional partners, the designer owns assigned design work from problem definition through delivery. This is a remote position within the United States requiring 100% remote work, with less than 10% travel.

Responsibilities

Design and iterate on user flows, wireframes, low- and high-fidelity mockups, interactive prototypes, and final interface specifications, primarily in Figma or comparable tools; Explore multiple concepts, document edge cases and interaction states, incorporate stakeholder critique and user feedback, and provide developers with clear behaviors, content, and visual details; Apply and contribute to the living design system, selecting patterns, documenting reusable components, and identifying gaps; Develop subject matter expertise in assigned product areas, user needs, operational workflows, and business goals, and translate findings into design opportunities; Support product discovery and design validation through user interviews, usability sessions, stakeholder conversations, and review of user feedback; Monitor and improve the quality and effectiveness of released product experiences, identifying usability, accessibility, or workflow issues and verifying delivered experiences match approved designs; Other duties as assigned

Requirements

Portfolio demonstrating end-to-end product or UX/UI design work, including problem, process, decisions, collaboration, and outcome; Proficiency creating user flows, wireframes, high-fidelity interfaces, and interactive prototypes in Figma or comparable tools; Experience designing responsive, multi-step workflows for participant-facing products, internal tools, or other complex digital experiences; Ability to apply, document, and contribute to a design system while maintaining consistency with UI patterns; Working knowledge of accessibility principles; Ability to participate in user interviews and usability testing and convert insights into design improvements; Ability to communicate design rationale clearly, present work remotely, and give and receive constructive feedback; Ability to collaborate with design, product, engineering, research, and business or operational stakeholders in a remote environment; Ability to work independently, surface risks early, manage competing priorities, and adapt to changing assignments; Comfort discussing interaction behavior and technical constraints with engineers; Curiosity about using AI-enabled tools while applying sound design judgment; Empathy, respect, sound judgment, and commitment to continuous learning; Minimum education: GED; Minimum experience: 2+ years of product design, UX design, or UI design experience on digital products within a cross-functional team, including taking assigned work from discovery through detailed design and implementation support

Nice to have

Experience in healthcare, clinical trials, or another regulated, trust-sensitive space; Hands-on front-end experience (HTML/CSS/JS); Familiarity with GitHub and a version-controlled workflow; Native / mobile design experience; Experience working in a start-up; Experience working with AI tools like ChatGPT and/or Claude

Benefits

Paid Time Off (PTO) and Company Paid Holidays; 100% employer paid medical, dental, and vision insurance plan options; Health Savings Account and Flexible Spending Accounts; Bi-weekly HSA employer contribution; Company paid Short-Term Disability and Long-Term Disability; 401(k) Retirement Plan with Company Match