Product Lead, AI

Mysten Labs is hiring a Product Lead to turn its emerging agentic technologies into products customers can understand, adopt, and buy. The role translates product capabilities into useful experiences and commercially viable offerings, such as a commerce-focused product that helps retailers manage agent-driven shopping, returns, or refunds. The Product Lead works closely with the CTO, Sales Lead, and engineering, staying close to the work from first concept through launch. The position is remote, and the company is hiring across the world.

Responsibilities

Identify and prioritize customer problems our other agentic products are well positioned to solve; Lead customer discovery alongside our CTO, developing a clear understanding of buyer needs, user workflows, and adoption barriers; Rapidly create prototypes, interactive demonstrations, and product variants using AI-assisted design and coding tools; Test concepts with customers and use their feedback to refine the experience, scope, and value proposition; Define product requirements and work with engineering to turn validated prototypes into reliable, production-ready offerings; Shape packaging, pricing hypotheses, positioning, and GTM strategy in partnership with sales and the broader team; Design experiences that make agent capabilities, permissions, policies, and human oversight understandable to users; Balance customer-specific needs with opportunities to build reusable capabilities and repeatable products; Define success measures across customer value, adoption, conversion, and revenue, using results to guide iteration

Requirements

12+ years of Product Management, Product Design, or related experience; A track record of taking new products from an ambiguous opportunity through customer validation, launch, and commercial adoption; Startup or similarly entrepreneurial experience, with direct ownership of building and shipping under uncertainty; Strong prototyping skills and hands-on experience using AI-assisted or agentic coding tools to build and iterate on functional experiences; Experience working directly with customers to define products, validate demand, and support pilots or sales conversations; Commercial judgment, including experience contributing to packaging, pricing, positioning, or GTM decisions; Strong UX instincts and the ability to make complex technology approachable without obscuring important controls or constraints; Enough technical fluency to collaborate with engineering on integrations, feasibility, and the path from prototype to production; A hands-on working style and the ability to influence across product, design, engineering, and sales

Nice to have

Experience with customer-facing AI, enterprise commerce, payments, trust and security, or workflow products; Experience with agent permissions, approval flows, auditability, or other mechanisms that help businesses control automated actions