Product Manager-Engineering

The Product Owner - Pro Control / Pro Control Batcher is responsible for defining, prioritizing, and advancing software and system capabilities that support feed mill operations and the feeding of production animals. This role serves as the key link between customers, software development, hardware teams, support teams, and business stakeholders to ensure the product suite delivers reliable, efficient, and innovative solutions. Because customer operations run continuously, this role also participates in a rotating on-call schedule and requires regular travel to customer locations.

Responsibilities

Own product direction for Pro Control and Pro Control Batcher; Develop, maintain, and communicate an 18-month product roadmap aligned to customer needs, operational priorities, and business goals; Evaluate opportunities for product enhancement, feature expansion, system optimization, and innovation; Identify and recommend opportunities to apply Artificial Intelligence, analytics, and automation; Gather, define, and document business, functional, and system requirements; Create user stories, feature definitions, workflows, and acceptance criteria; Prioritize the product backlog based on customer impact, strategic value, technical feasibility, and urgency; Partner with development teams throughout design, build, test, and release activities; Work directly with customers to understand operating environments, pain points, and opportunities for improvement; Support solution design that helps customers improve efficiency, throughput, reliability, and system performance; Conduct audits of existing systems to ensure software settings, system configurations, and integrated processes are functioning correctly; Recommend corrective actions, enhancements, or optimization opportunities based on audit findings; Coordinate closely with software, support, hardware, and implementation teams; Ensure support teams and hardware teams receive clear requirements and timely communication; Serve as a central point of coordination for product-related questions, requirements clarification, and field feedback; Assist with troubleshooting, root cause analysis, and issue resolution related to software-controlled processes and equipment integration; Participate in a rotating on-call support schedule in a 24/7 operating environment; Travel approximately 30%-40% to support customer visits, audits, implementation efforts, and internal coordination

Requirements

Bachelor's degree in Engineering, Agricultural Engineering, Industrial Technology, Automation, Computer Science, or a related technical field, or equivalent combination of education and relevant experience; Experience in feed mill operations, batching systems, industrial automation, or related manufacturing environments; Demonstrated understanding of PLCs, automation logic, and software-controlled industrial processes; Working knowledge of mechanical and electrical systems in production or process environments; Experience gathering, documenting, and translating customer or business needs into product or system requirements; Strong written and verbal communication skills; Strong organizational and prioritization skills; Ability to work effectively across multiple teams and functions; Willingness and ability to travel 30%-40%; Willingness and ability to participate in a rotating on-call schedule; Bachelor's degree in business administration, marketing, information systems, health sciences, or a related field, or equivalent experience; 4+ years of experience in product management, product operations, business analysis, digital solutions, or a related field; Ability to influence change across a wide variety of functions and roles; Skilled professional knowledge of product management; Strong strategic and tactical thinking, with sound business acumen and critical thinking in complex environments; Product management capabilities, including conducting market research, validating new products and services, developing product roadmaps, and defining product requirements; Knowledge of market research, data analytics, and performance metrics; Understanding of software development life cycles and Agile methodologies; Ability to assess, design, and implement technology solutions; Knowledge of financial systems and tools, including Enterprise Performance Management, Business Intelligence, Data Warehouse, AI/ML, Power BI, and Microsoft Office applications; Ability to build roadmaps and logically sequence recommendations; Strong analytical and problem-solving skills; Excellent interpersonal, communication, facilitation, presentation, and writing skills; Strong project management, organizational, and attention-to-detail skills; Ability to collaborate across cross-functional, matrixed, and global teams; Ability to engage stakeholders and influence at senior levels without direct authority; Ability to understand technical concepts and translate them into operational processes; Bilingual in English and French

Nice to have

Experience in animal nutrition, feed manufacturing, or agricultural production systems; Experience in product ownership, product management, controls engineering, systems engineering, or applications engineering; Familiarity with SCADA, HMI systems, and industrial control platforms; Experience working in Agile or similar product development environments; Knowledge of Artificial Intelligence, predictive analytics, or advanced automation technologies in industrial applications; Experience supporting customer-facing technical solutions in field environments; Certification in agile methodologies, lean, product management, or pragmatic marketing; Familiarity with Salesforce in an Agile environment

Benefits

Medical, dental, and vision care; Backup dependent care; Adoption assistance; Infertility coverage; Family building support; Behavioral health solutions; Paid parental leave; Paid caregiver leave; Training programs; Professional development resources; Mentorship programs; Employee resource groups; Volunteer activities