Product Manager - NEC Housing

Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing sector. We are investing over £8m per annum in our market-leading award-winning solutions that support our customers to deliver better services, more effectively. We’re now looking to expand our team of Product Managers further, so that we can continue to invest and take our platform to the next level. We're looking for candidates with strong Product Management experience to collaborate with our team of specialised Product Managers to bring components of the NEC Housing platform together to create user friendly, streamlined end-to-end processes. You’ll work closely with the wider Product Management team and get involved in market assessment, customer consultation, requirements decomposition, support of build and final test verification, producing clear documentation and running handover sessions with internal teams. You'll be focused on continual improvement of the NEC Housing platform, to ensure it supports our customers meet the challenges they face. You’ll be part of a dynamic team focused on exceeding customer expectations, maximising intellectual property, and revolutionising the sector. You’ll need a strong understanding of key functions managed by social housing landlords particularly across the repairs, assets and compliance areas, keeping up to date with legislative and sector challenges. We're looking for candidates to be part of a dynamic team focused on exceeding customer expectations, maximising intellectual property, and revolutionising the sector! From market assessment through to requirements decomposition, support of build and final test verification, you'll be focused on ensuring that the NEC Housing platform supports our customers meet the challenges they face.

Responsibilities

Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers; Collaborate with specialised Product Managers to bring components of the NEC Housing platform together to create user friendly, streamlined end-to-end processes and identify areas for improvement and optimisation; Collaborate with customers through co-design workshops, User Group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements; Define customer business needs and objectives, aligning to product strategy, to ensure that NEC Housing products and solutions meet or exceed customer/market expectations; Stay updated with the latest advancements and trends in technology to ensure we remain competitive; Build business cases as required to define market uptake, pricing and margin analysis; Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required; Support the team to define, manage and maintain the roadmap; Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required; Work closely with project delivery teams to ensure strong understanding of the end-to-end; Produce and deliver presentations for both customer and internal audiences; Support product launch activities

Requirements

Experience in UK Social Housing, either as a customer or software solution provider; Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget; Experience in defining product enhancements, UI/UX design, and Agile new product development; Experience with housing management systems or related software; Excellent presentation and communication skills; Candidates must be able to demonstrate a pre-existing right to work and travel within the UK

Nice to have

Proven ability to build relationships and understand client perspectives; Effective time management and resource allocation; Strong decision-making skills; Full, valid UK/EC driving license for travel; Experience in end-to-end product life cycle management; Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms; Proficiency in tools like Figma, JIRA

Benefits

Private Medical Cover funded by NEC; 25 days paid holiday with the option to buy/sell; 4 x basic salary life assurance cover funded by NEC; Group Pension Plan with employer contributions up to a maximum of 8.5%; A selection of flexible benefits to suit your individual needs; Free access to LinkedIn Learning