Product Manager

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Job Summary: A Product Manager develops the product strategy and roadmap that integrates market, customer, and SPS business needs. Success is measured by impact to a product's revenue growth, profitability, and customer retention and the ability to influence and align the organization on the strategy, roadmap, and intended business impact of the roadmap. This role requires broad thinking beyond the technology of a product to encompass the people and process that differentiate SPS as a market leader. A Product Manager creates this perspective through developing a deep market, prospect, and customer knowledge using appropriate market research tactics; and developing a deep business knowledge through strong partnerships with sales, customer success, UX and technology. The ability to translate strategy to action is critical in this role and requires close partnership with UX designers and engineering leads to ensure requirements are clearly established for successful development by the technology teams.

Responsibilities

Define a product lifecycle strategy based on market and business needs; drive alignment to the strategy and roadmap with key stakeholders across the sales, customer success, and technology organizations; Manage a 1-2 year roadmap that is derived from the product strategy and architected to deliver on growth, profitability and retention targets; Develop and continuously refine market expertise, which includes a deep understanding of how SPS Revenue Recovery products are used in the retail supply chain, customer experience needs, competition, and emerging trends related to assigned products; Partner closely with product marketing to ensure successful new product launches; and to refine go-to-market tools to position the sales team for success; Define epic and feature level requirements based on a strong understanding of market needs to ensure the whole product development team is set up to successfully execute on the product strategy; Accountable for revenue growth and retention and profitability performance for assigned product portfolio

Requirements

Bachelor's Degree and 3+ years of relevant experience; Ability to influence and communicate across the company; Prior experience in a business-to-business environment

Nice to have

Strong written and verbal communication skills, with the ability to break complex workflows into simple solutions; Comfort analyzing data to inform product decisions; Experience with Agile methodologies and owning an external-facing software product roadmap; Experience in SaaS, retail, or supply chain environments

Benefits

Comprehensive benefits package designed to support employees' health, well-being, and financial security; Benefits are country-specific and aligned with local laws and market practices