Product Manager

As an AlertMedia Product Manager you will have a primary role in setting the vision for our products while also playing an integral part in the day-to-day activities to make the vision a reality. AlertMedia is a risk intelligence and response platform. This position is not eligible for visa sponsorship. Strong preference for Austin, TX candidates, but open to remote US based candidates; the company currently does not hire candidates residing in Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming.

Responsibilities

Develop deep expertise in the personas served and the problems they face; Interview customers and prospects continuously to produce specific problem statements; Maintain a clear view of current problems, opportunities, and problems to solve 12 to 24 months out; Track industry trends, AI landscape, and competitors and translate them into roadmap implications; Own the roadmap for new AI capabilities, deciding what to build, defer, or decline; Shape strategy and positioning for a product still being defined; Balance business objectives, customer needs, and industry trends when sequencing work; Define problem sets and jobs to be done for each initiative; Partner with Engineering and Design to translate problems into specifications, acceptance criteria, and milestones; Break large initiatives into releasable increments; Stay close through delivery including grooming, scope decisions, testing, and launch readiness; Use AI development and design tools to build working prototypes and test concepts with customers; Define success metrics before launch and analyze product usage and outcomes after release; Work with Product Marketing on positioning and messaging; Equip Sales, Customer Success, and Support to sell and support new capabilities; Lead internal training, demos, and Q&A sessions

Requirements

3+ years of product management experience in B2B enterprise software, including owning a product or major product area end to end (discovery, delivery, and measurement); Experience leading an established or emerging product or major capability, iterating and evolving it to fit changing market needs; Prior experience working on agentic and/or AI-native products (workflow automation, interactive assistants, integration platforms, agentic tooling, or similar); A working understanding of how AI and LLM-based capabilities are designed into products, including where they add leverage and where they need guardrails; A systems mindset, thinking in terms of workflows, dependencies, triggers, and how process pieces fit together; Strong analytical judgment and comfort making decisions from incomplete or conflicting information; Advanced written and verbal communication skills, able to hold a technical conversation with Engineering and a strategic one with an executive; Comfort with tools like Jira, Confluence, and product analytics software; A collaborative, no-ego approach and the ability to manage multiple priorities in a fast-moving environment; Resourcefulness; Energetic, empathetic, and earnest, with a consistent record of delivering quality work on schedule; Familiarity with Agile delivery, APIs, system integrations, and data pipelines; Must have existing authorization to work in the U.S. without need for sponsorship now or in the future

Nice to have

Experience in critical event management, emergency communication, security, safety, or business continuity, or with the teams that run them; Experience with product enablement or go-to-market support

Benefits

Competitive base salary; Variable compensation; Company-wide bonus program; Generous and flexible time off; Parental leave; Medical, Dental, Vision and Life Insurance (100% paid for employees); 401K with generous company match; Rewards and incentives; Community service opportunities; Ongoing career development through Learning & Development team; Access to new downtown Austin office with gym and nearby running trails