Product Manager, Safe Change & Control Plane

Cloudflare is looking for a Product Manager to lead Safe Change for Cloudflare's control plane. In this role, you will define how customers preview, stage, roll out, monitor, and recover from configuration changes. You will also shape platform foundations that enable internal teams to deploy changes with higher confidence, stronger guardrails, and lower operational risk. The role is technical, highly collaborative, and requires navigating architectural tradeoffs with engineers, evaluating risk and compliance with enterprise customers, and partnering with product and go-to-market teams to drive platform adoption.

Responsibilities

Represent the customer, be it internal or external, and bring the customer's voice into the creation process; Develop the product vision for your area, scalable to 10 or 100 times the current set of customers; Evangelize the vision so that all stakeholders are aligned; Make data-driven roadmap decisions and prioritization decisions based on collected data; Measure success by owning and tracking the measures used to define product success; Author use cases and prioritize requirements, translating observations and customer feedback into a prioritized product backlog; Collaborate across teams to create alignment between engineering teams and stakeholders; Define how customers preview, stage, roll out, monitor, and recover from configuration changes; Shape platform foundations that enable internal teams to deploy changes with higher confidence, stronger guardrails, and lower operational risk

Requirements

4+ years of previous product management experience; Domain expertise in making deployment decisions based on data, as an architect or product owner for safe change or a very closely related technology space; Distributed systems experience that allows you to drive the scaling strategy for deployment; Experience presenting new products and features to customers, whether as a developer, analyst or product manager; Strong customer and stakeholder empathy; Exceptional communication, presentation, organizational and analytical skills; Demonstrated ability to lead, drive consensus and deliver in a matrixed organization with multiple stakeholders; Experience working with large and complex data sets (SQL, Postgres, Prometheus, etc.); Experience with telemetry pipelines (Metrics/Traces) and a very good understanding of modern observability platforms; Ability to communicate complex technical concepts to all audiences

Nice to have

Experience with deployment platforms, release engineering, progressive delivery, feature flags, GitOps, IaC, or incident management; Background in networking, security, CDN, edge computing, observability, or large-scale SaaS environments; Hands-on experience with APIs, CLIs, telemetry tools, or scripting (e.g., Python, Go, JavaScript); Experience building platform capabilities adopted by multiple product teams; Experience working with enterprise customers subject to strict change-management, compliance, or data residency mandates; BS/MS in a technology- or business-related field

Benefits

Medical/Rx Insurance; Dental Insurance; Vision Insurance; Flexible Spending Accounts; Commuter Spending Accounts; Fertility & Family Forming Benefits; On-demand mental health support and Employee Assistance Program; Global Travel Medical Insurance; Short and Long Term Disability Insurance; Life & Accident Insurance; 401(k) Retirement Savings Plan; Employee Stock Participation Plan; Flexible paid time off covering vacation and sick leave; Leave programs, including parental, pregnancy health, medical, and bereavement leave; Equity participation in Cloudflare's equity plan