Product Supervisor

This role is responsible for developing and managing client product information across various internal departments, client business groups, agency partners and vendors to ensure we deliver high quality information to meet deliverables. The Product Account Supervisor has a strong understanding and knowledge of product information, client processes and how they both integrate into multi-channel marketing programs and projects. Candidate must have an exceptional attention to detail, with a solid understanding of data analyzing and problem solving. The Product Account Supervisor provides internal and client teams with innovative, strategic and actionable solutions that support client goals and account growth or cost savings.

Responsibilities

Responsible for analyzing, researching, developing and maintaining product/vehicle order guide information, as well as acting as the knowledge expert and proactively communicating information, status and direction to clients, internal teams and agency partners; Anticipate client needs or changes and ensure appropriate solutions are in place to effectively manage those needs; Develop, maintain and grow client relationships by consistently offering reliable and relevant product expertise and value; Ensure consistency with product line information and strategy across multiple media projects; Develop and manage key strategic relationships with partners, vendors and client groups to effectively deliver client work and reinforce a strong agency relationship; Show initiative and desire to learn by staying up to date with industry trends, consumer insights, marketing technology and applying this information to actionable solutions and thought leadership activities; Identify, assess and bring forward new opportunities, proposals, cost savings, or process efficiencies that demonstrate client business understanding and support account growth

Requirements

4-7+ Years of product and marketing experience, preferably with General Motors brands; Bachelor’s Degree in Marketing, Communications or equivalent combination of education/training and experience; Highly focused self-starter who works independently and collaborates well with colleagues at all levels; Superior analytical aptitude with the ability to quickly review and interpret vehicle ordering data; Strong client services focus and overall positive attitude with ability to effectively manage multiple priorities and deadlines with high attention to detail; Ability and desire to travel to General Motors Headquarters (Warren, Michigan), agency and vendor offices; Excellent interpersonal, verbal, and written communication skills, as well as presentation skills; Demonstrates a desire to learn and develop existing or new skills; Highly proficient in Outlook, Word, Excel, PowerPoint and database management; Candidate must have an exceptional attention to detail, with a solid understanding of data analyzing and problem solving

Nice to have

Experience with JIRA and ZiFlow applications is desired, but not required