Product Support Sales Representative CVA

POSITION SUMMARY: Influence sales of parts and service of Caterpillar Engines, Generators and other related products throughout the territory. Builds relationships with customers and keeps them informed of ongoing services and specials.

Responsibilities

Prospect and develop assigned accounts and provide parts and service to meet customer needs; Develop E-commerce and other business opportunities for all assigned accounts, provide quotes and close sales; Establish and maintain close-working relationships with customers at all levels; Introduction of Hawthorne’s parts and service capabilities to all customers; Make routine sales calls on customers in assigned markets and maintain a quoting process for parts and service; Assist customers in selection of programs that will insure maximum life cycle of their equipment; Provide coordination between customers and said departments to provide best possible service; Maintain customer contact information, sales call reports and weekly call planners; Develop sales goals and objectives for each market; Perform any job that may be assigned as necessary to meet the company, department or individual goals and objectives

Requirements

Must have ability to communicate clearly, both orally and in writing; Must have excellent interpersonal skills; Must have a positive attitude and be a self-starter; Must be organized and a good planner; Ability to set and meet goals

Nice to have

Preferred minimum of five years in a product support sales and service environment with experience in customer service

Benefits

Competitive Compensation; A great work environment and culture; Career growth and advancement opportunities; Training; Medical, Dental and Vision plans; Medical Video Appointments available; Health Savings Account available; Paid Time Off (PTO) Pay; 401(k) Plan + Company Matching; Health and Dependent Care Flexible Spending Accounts; Life & Accident Insurance; Employee Assistance Programs; Legal Plan; Travel Assistance Plan; Wellness Programs; Referral Bonus Program; Longevity Bonus Program; Recognition Programs and much more; Hawthorne CAT discounts; Boot Reimbursement; Tuition Reimbursement; Company-Supplied Uniforms; Advanced Technical Training