Production Control Clerk

The Production Operations Clerk performs a variety of administrative and operational support tasks within the Production Planning department. This role is cross-functional and may be assigned to one or more focus areas, including order processing, document control, logistics/shipping, customer service, and production scheduling support. The clerk ensures accurate and timely workflow execution and serves as a communication link between Production, Customer Service, Engineering, and other internal teams.

Responsibilities

Perform a variety of administrative and operational support tasks within the Production Planning department; Enter and maintain order details, schedule changes, and priorities in the ERP system; Review and process customer orders, ensuring accuracy and completeness; Release engineering prints and technical documents and ensure compliance with requirements; Prepare and complete shipping paperwork, including bills of lading, invoices, and customs documents; Respond to customer inquiries and resolve issues; Create, update, and distribute daily/weekly production schedules; Communicate schedule adjustments, shortages, and customer-driven changes to Production; Perform general administrative duties to support operations and planning

Requirements

High School Diploma or equivalent required; ERP/data entry experience required; Proficient in MS Office—especially Outlook, Excel, and Word; Strong attention to detail, accuracy, organization, and follow-through; Able to communicate clearly across multiple departments and shifts; Comfortable working in a fast-paced production environment with shifting priorities; Organization & Time Management; Communication & Customer Service Mindset; Data Accuracy & Documentation; Problem-Solving; Collaboration & Team Support; Confidentiality & Professionalism

Nice to have

Additional business, admin, or manufacturing coursework preferred; 1–3 years of experience in manufacturing, scheduling, planning, or administrative support preferred

Benefits

Diverse learning and working opportunities