Program Manager - HDD Component

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

We are looking for a dynamic and experienced Program Manager to join our team in Shenzhen, China. This role is critical in driving strategic initiatives, managing complex programs, and ensuring successful delivery across new product phase (NPI, New Product Introduction) and sustaining phase (sPM, sustaining Program Management) of cutting-edge technology products.

Role Overview

As Program Manager, you will

Key Responsibilities

Strategic Program Management

- Develop and implement program strategies aligned with organizational goals and company strategies
- Define program goals, objectives, and success criteria with senior leadership
- Establish governance structures including steering committees and stakeholder communications

Project Execution & Delivery

- Manage multiple complex projects, ensuring timely delivery within scope and budget
- Coordinate cross-functional teams and resources to meet program milestones
- Monitor program performance using appropriate tools and techniques
- Facilitate phase reviews and ensure smooth transitions from phase to phase
- Create and maintain program documentation (plans, schedules, status reports)

Customer Engagement & Issue Resolution

- Fulfill customer requests including sample/data delivery, analytics, and issue resolution
- Lead investigations into issues and ensure effective closure
- Manage engineering changes and customer-side qualifications

Operational Excellence

- Oversee mature products to meet ongoing customer and business needs
- Partner with teams to maintain supply continuity, ensure quality standards, and pursue cost reductions
- Identify and pursue opportunities to optimize overall business output
- Drive continuous improvement and proactively mitigate risks

Other

- Supervisor or leaders assigned other jobs.

Responsibilities

Oversee multiple high-impact projects across development and post-launch phases; Ensure successful customer engagement, quality delivery, and operational excellence; Collaborate with cross-functional teams to drive product launches and sustain mature products

Requirements

Master’s degree in STEM or related field; Logically rigorous; Fluency in English and Mandarin; Proven success managing complex, multi-faceted programs; Strong leadership and team motivation abilities; Excellent organizational and time management skills; Deep knowledge of program management methodologies and best practices; Exceptional communication and stakeholder management skills; Strong analytical and problem-solving capabilities; Comfortable in fast-paced, dynamic environments with shifting priorities; Years of experience in program management or a similar role; HDD or semi-conductor knowledge are preferred; Proficiency in tools like Microsoft Office, Microsoft Project, etc.; PMP or other relevant certification is a plus; Familiar with AI is a plus