Project Coordinator

We are looking for a Project Coordinator who is passionate about delivering software implementations and building excellent relationships with our customers. As a Project Coordinator you will own guided onboarding and small project success from start to completion. You will coordinate across Sales, Product, implementation and support to be an advocate for OneTrust and the customer. Your Mission: Provide a clear journey and onboarding experience ensuring customer satisfaction. As the single point of contact you will manage engagement scope, resources and timelines. Providing clarity throughout to the customer.

Responsibilities

Own guided onboarding and small project success from start to completion; Coordinate across Sales, Product, implementation and support to be an advocate for OneTrust and the customer; Provide a clear journey and onboarding experience ensuring customer satisfaction; Manage engagement scope, resources and timelines; Act as engagement lead for guided onboarding and small projects; Organize and provide Project Initiation, Kick Offs & Implementation Close; Plan creation, management & ongoing status reporting; Manage project scope, risks and issues; Set clear prioritization, objectives & expectations with the customer; Drive project momentum from workshop initiation to completion with focus on adoption

Requirements

Bachelor’s degree in computer science, engineering, business or other related field; Good prioritization and time management skills; Exceptional communication (verbal and written) and presentation skills with a passion for technology; Hard working and determined individual used to working in a fast-paced and dynamic environment; Independent worker who is able to problem-solve and process information quickly

Nice to have

Project Management certifications e.g. PMI, Prince 2; Previous Project Coordination experience; SAAS Implementation experience

Benefits

Comprehensive healthcare coverage; Flexible PTO; Equity RSUs; Annual performance bonus opportunities; Retirement account support; 14+ weeks of paid parental leave; Career development opportunities; Company-paid privacy certification exam fees