Public Area Attendant

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

• Apply the standards of excellence in customer service

- Remove all trash and traces and refill amenities (soap, gel etc.) and clean linen (towels).
- Clean floors: vacuum, sweep, dust mop, wash, strip, wax, buff. Shampoo carpets.
- Wash windows, walls, chalkboards, and trashcans.
- Dust furniture, fixtures, and woodwork.
- Collect and empty trash receptacles and pick up litter in and around buildings.
- Clean, sanitize and toilets / bathrooms; change and clean shower curtains.
- Carry out a specialized custodial/maintenance function, such as refinishing floors, project cleaning, and the like.
- Provide customer service as per the standards of the Constance group.
- Deal with all guests’ queries and complaints swiftly and efficiently.
- Check all electrical appliances (lamps, hand dryers, telephone, mini-bar, TV, air-con, safe etc) in the public areas.
- Check all other technical aspects such as door lock, black out, shower, hot-cold water, wc flush, blinds, curtains etc.

• Manage stock of pantry and trolleys

- Adhere to the dress, appearance and conduct codes established by the hotel.
- Monitor the progress of trainees to keep the training Housekeeper informed.

• Maintain that Health and Safety practices are followed at all times

- Avoid hazardous habits such as placing javel water in an ordinary mineral water bottle.
- Use the correct materials and equipment (EX: sprayers).
- Report anything that may be considered a Health & Safety hazard.
- Report all accidents, however minor.
- Report anything or anyone suspicious to the Duty Manager immediately.
- Signing in and out for keys (cards).
- Perform any other duties as assigned by Management.

Qualification

• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.

Requirements

A minimum of 1 year of experience in hotel industry.; Proven experience working in a top luxury resorts is a plus.; Physical mobility and stamina required.; Ability to follow instruction.; Detail-oriented.; Ability to work independently.; Good time management.; Fluency in English or another.