Quality Control Technician - Monuments

The Quality Control Tech will report to the Quality Manager by performing tasks that may include, but not be limited to: conducting internal and layered process audits; training to systems and methods; writing, implementing, and training to quality alert documentation; utilizing Microsoft Word, Excel, PowerPoint, Outlook, and other systems to communicate results of testing and auditing; performing simple data rendering and analysis to foster process improvements; gauge verification and calibration; participate in Kaizen and other Continual Improvement activities as directed by the Quality Manager; and any other assigned tasks as determined or assigned by the Quality Manager.

Responsibilities

Conduct internal and layered process audits; Train to systems and methods; Write, implement, and train to quality alert documentation; Utilize Microsoft Word, Excel, PowerPoint, Outlook, and other systems to communicate results of testing and auditing; Perform simple data rendering and analysis to foster process improvements; Gauge verification and calibration; Participate in Kaizen and other Continual Improvement activities as directed by the Quality Manager; Inspect outsourced monuments for engraving accuracy, dimensions, finish quality, and structural integrity; Review proofs and verify all artwork, lettering, and dates; Implement and maintain quality control procedures; Identify and correct production issues; Train and support production staff on quality standards; Handle quality-related customer concerns; Document and develop monument design standards; Audit monument design and maintain performance KPI’s; Work with the design and sales team as needed; Participate and lead problem solving efforts related to monument quality

Requirements

2+ years’ experience in monument operations, design, stone fabrication, or manufacturing environment; Strong attention to detail; Excellent verbal and written communication skills; Analytical abilities with strong attention to detail; Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; Familiarity with industry regulations and standards; Excellent attention to detail and task focus; Knowledge of Microsoft Office tools; General understanding of statistical concepts and their application in an industrial environment; Ability to effectively communicate; Ability to foster trust with the disciplines that the Quality department serves through honesty and discretion

Nice to have

High School, GED, or equivalent is preferred; Knowledge of granite design, finishing and engraving processes preferred; Leadership or supervisory experience a plus

Benefits

Required PPE is provided by the Company