Reception Team Leader

Portico are currently recruiting for a Reception Team Leader (Client Support Team Leader) to oversee our team based at the Birmingham offices of one of the largest law firms in the world. As a Client Support Team Leader, you will work across all areas of the operation overseeing both ground floor and client floor receptions and ensure smooth organisational running of the meetings and events function. The Client Support Team Leader will also be the key point of contact for various onsite projects and initiatives. Hours: 35 hours per week, with varying shifts between 7am-7pm, Mon-Fri. Salary: £28,392 per annum.

Responsibilities

Oversee the team based at the Birmingham offices; Work across all areas of the operation overseeing ground floor and client floor receptions; Ensure smooth organisational running of the meetings and events function; Act as key point of contact for various onsite projects and initiatives

Requirements

Outgoing personality and excellent people skills; Ability to build long lasting relationships; Ability to work well under pressure; Ability to multi-task and manage time effectively; Experience in a client services role

Nice to have

Previous management experience; Experience in a professional services environment

Benefits

Excellent holiday allowance; Pension contributions; Life insurance; Enhanced annual leave; Recommend a Friend Bonus Scheme; Thank you voucher scheme; 24-hour personal helpline for employees providing counselling & information services; Access to Choices discounts and benefits platform; Training Academy provides excellent training and development opportunities